Shipping Notice for Middle East, Europe & Africa (as of March 10, 2026)Updated 8 days ago

Due to ongoing airspace restrictions and airline schedule changes, some shipments from Japan to parts of the Middle East, Europe and Africa may experience delays.

Airlines are adjusting flight routes, so some packages may be temporarily held at our carrier’s warehouse in Japan while alternative routes are arranged. In rare cases, shipments may be returned to sender depending on airline and logistics conditions.

Our logistics partners are working to dispatch shipments as soon as alternative routes become available.

Please monitor your shipment using the tracking number provided. For urgent inquiries or packages that haven’t updated, contact our customer support at [email protected]. We appreciate your patience as we work to deliver your package safely.