Sugoi Mart has been your ultimate destination for all things Japan since 2019!. We bring you a unique shopping experience that blends entertainment, culture, and discovery, featuring a wide range of products straight from Japan. Our team of Tokyo-bas

Sugoi Mart has been your ultimate destination for all things Japan since 2019!We bring you a unique shopping experience that blends entertainment, culture, and discovery, featuring a wide range of products straight from Japan.Our team of Tokyo-based experts scours the streets daily, hunting for the latest trends, coolest collaborations, and exclusive drops. Our mission? To share the essence of everyday Japan with you, making it easy to get your hands on those special goodies without the need to travel all the way here.We&#x2019;re passionate about sharing the rich Japanese culture we adore, helping you explore everything that makes Japan so wonderfully unique.Not sure where to start? Take our quiz <a href="https://sugoimart.com/pages/quiz">here</a> to discover your perfect picks from our extensive catalog of thousands of products.Can&#x2019;t find something specific? Reach out to us, and we&#x2019;ll do our best to help you out.Welcome to Sugoi Mart &#x2013; your virtual gateway to Japan!

About Us

Sugoi Mart Rewards

To update your shipping address, just follow these steps:. If you run into any trouble or have questions, don't hesitate to email us at infosgm@bokksu.com. We're happy to help!

To update your shipping address, just follow these steps:<ol><li style="font-family: Tahoma, Geneva, sans-serif; font-size: 16px;">Head over to <a href="https://sugoimart.com/account/login?return_url=%2Faccount" rel="noopener noreferrer" target="_blank">sugoimart.com/account</a></li><li style="font-family: Tahoma, Geneva, sans-serif; font-size: 16px;">Click on &apos;Shipping Addresses&apos; and select &apos;Edit&apos;</li></ol>If you run into any trouble or have questions, don&apos;t hesitate to email us at <a rel="noopener">infosgm@bokksu.com</a>. We&apos;re happy to help!

How do I update information on my Sugoi Mart account?

<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Check us out on:&#xA0;<ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Tahoma, Geneva, sans-serif;"><a href="https://www.facebook.com/sugoimart/" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important; user-select: auto;">Facebook</a></li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Tahoma, Geneva, sans-serif;"><a href="https://twitter.com/sugoimart" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important; user-select: auto;">Twitter</a></li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Tahoma, Geneva, sans-serif;"><a href="https://www.instagram.com/japancrate" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important; user-select: auto;">Instagram</a></li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Tahoma, Geneva, sans-serif;"><a href="https://www.tiktok.com/@sugoimart" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important; user-select: auto;">TikTok</a></li></ul>

What social networks can Sugoi Mart be found on?

If you have any questions or need assistance, you can reach out to our customer support team by emailing infosgm@bokksu.com or using the chat bubble at the bottom right of sugoimart.com. Our AI Smart Assistant is available Monday–Friday, 9 AM–10 PM E

If you have any questions or need assistance, you can reach out to our customer support team by emailing <a data-start="198" data-end="216" rel="noopener">infosgm@bokksu.com</a> or using the chat bubble at the bottom right of <a href="https://sugoimart.com/">sugoimart.com</a>. Our AI Smart Assistant is available Monday&#x2013;Friday, 9 AM&#x2013;10 PM ET and can help with most questions&#x2014;or connect you with a team member if needed. We aim to respond to all inquiries within&#xA0;24 hours. *Important Notice &#x2013; Support Response Times Due to a high volume of inquiries, our support team may take up to 48&#x2013;72 hours to respond. To help us assist each customer as promptly as possible, please avoid sending multiple messages about the same issue, as this can cause further delays.We sincerely appreciate your patience and understanding during this busy time.

How can I contact customer support directly?

We definitely do! Follow our social media pages on Facebook, Twitter, Instagram, and TikTok

<span id="isPasted" style="color: rgb(65, 65, 65); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We definitely do! Follow our social media pages on&#xA0;<a href="https://www.facebook.com/sugoimart/" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255); color: var(--main-primary); text-decoration: none !important; user-select: auto; font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;">Facebook</a><span style="color: rgb(65, 65, 65); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">,&#xA0;<a href="https://twitter.com/sugoimart" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255); color: var(--main-primary); text-decoration: none !important; user-select: auto; font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;">Twitter</a><span style="color: rgb(65, 65, 65); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">,&#xA0;<a href="https://www.instagram.com/japancrate" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255); color: var(--main-primary); text-decoration: none !important; user-select: auto; font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;">Instagram</a><span style="color: rgb(65, 65, 65); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">, and&#xA0;<a href="https://www.tiktok.com/@sugoimart" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255); color: var(--main-primary); text-decoration: none !important; user-select: auto; font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;">TikTok</a><span style="color: rgb(65, 65, 65); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;to stay up to date with our giveaways and contests!

Do you do giveaways or contests?

Email Newsletter (Mail Magazine)You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of any of our marketing emails. SMS NotificationsTo stop receiving SMS messages, simply reply “STOP” to any of our texts. Please Note:If you

Email Newsletter (Mail Magazine) You can unsubscribe anytime by clicking the &#x201C;Unsubscribe&#x201D; link at the bottom of any of our marketing emails.SMS Notifications To stop receiving SMS messages, simply reply &#x201C;STOP&#x201D; to any of our texts.Please Note: If you receive emails or SMS from multiple brands (Bokksu Snack Box, Bokksu Market, Bokksu Boutique, or Sugoi Mart), you will need to unsubscribe from each brand separately.Important: Order-related update emails (such as order confirmations, shipping updates, or account notifications) are required for service and cannot be unsubscribed, as they provide essential information about your orders.

How do I unsubscribe from Email Newsletters or SMS notifications?

Contact our Support Team at info@sugoimart.com

Monday - Friday 09:00 AM - 10:00 PM ET

US customers can send us a text message or leave a voicemail at ‪(201) 430-2759.

Please note if leaving a voicemail, to leave a detailed message with your email address and the nature of your inquiry, and our Support Team will get in touch via email.

Sugoi Mart 

Information

You're sold out! When will you restock?

My item arrived damaged! What should I do?

Knowing your local laws and regulations

Will the instructions to products be in English?

Will the Mini Appliances work in my country?

Can Japanese food products cater to my dietary restrictions?

What if I have skin allergies, or worries about cosmetics not matching my skin tone?

What is the "best by" date, and how long after it can I enjoy my food products?

What kind of new products does Sugoi Mart feature?

Is it safe for my child to consume Japanese baby food products?