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Sugoi Mart  logo

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Products

You're sold out! When will you restock?

Sometimes items get so popular that they fly off the shelves never to be seen again. However, there is a chance that some sold-out items will be available again. If a product you want is sold out, visit that product's page and you will see a button t

My item arrived damaged! What should I do?

Oh no! Did your item arrive damaged? Here is how we can help. The first thing you should do is take a photo of the item in question, so please do not discard any damaged items before taking a photo. Afterward, send in an e-mail to [email protected]

Knowing your local laws and regulations

Due to the fact that Sugoi Mart is located in Japan, the laws and regulations which govern the products we sell may work a little differently than those of your home country. We provide worldwide shipping to help share all of Japan's awesome snacks,

Will the instructions to products be in English?

We, unfortunately, cannot guarantee if there will be English-language instructions packed with items that need so, but we make sure to feature items that require little to no understanding of the Japanese language in order to enjoy!. If you have any

Will the Mini Appliances work in my country?

All of our Mini Appliances come with 2-pin power plugs and are designed with Japanese power usage in mind, which is 100 volt. We recommend using a power converter to outfit the power cable so that it is compatible for use in your country.

Can Japanese food products cater to my dietary restrictions?

Japanese food products are made for the average person to enjoy!. So if you are unable to consume certain food products due to allergies, religious beliefs, or other reasons, we recommend checking out our beauty, kawaii, or lifestyle products instead

What if I have skin allergies, or worries about cosmetics not matching my skin tone?

We unfortunately aren't able to add translated ingredients with our beauty and care products, so if you have allergies we can't guarantee that they won't be triggered. However, Japanese beauty standards are some of the highest in the world, so please

What is the "best by" date, and how long after it can I enjoy my food products?

Here are some guidelines that might help you:. First, does the "best by" date display in a Year / Month format? Or a  Year / Month / Date format?. If it has a Year / Month / Date format, the manufacturer is letting you know it's really best within 3

What kind of new products does Sugoi Mart feature?

We feature the latest, seasonal, and limited-edition items sold exclusively in Japan! Stay up-to-date with the newest Japanese products by checking back on our store, or subscribing to our emails!

Is it safe for my child to consume Japanese baby food products?

Most definitely! The baby food products we feature are used regularly by Japanese people and are produced by some of the most trusted brands, like Wakodo and Meiji. We recommend checking out the product page of each baby food item to check the recomm

About Pre-order items

Have you been trying to get your hands on one of those extremely limited products only found in Japan?! Whether it’s that Pokemon Card, that Anime figure, or a Japan-exclusive snack flavor, we got your back!!. We now feature PRE-ORDER items!. As you