How does Onward work?Updated 3 months ago

Onward is a shipping protection service that covers packages that are lost, stolen, or damaged in transit. If you add Sugoi Mart Checkout+ to your order, you will be able to file a claim with just a few clicks and have the option of receiving a refund or a reorder based on the type of claim. Your claim will typically be reviewed for approval within a day provided that we have received all the requested information.